Complaint / Review
Comcast
Early termination fee demanded after moving to area without service

When I sign a 2 year contract with comcast agent miss Dana I asked her what happen if I move in the future to a place that comcast have no service to that area do I have to pay early termination fee she say no few month later we move to a new home and we find out that location have no comcast service and we talk to agent dana and she say don't worry I will be ok just return the equipment and say you moved to a area that company have no service months later received letter that I have to pay the early termination fees and again talk to agent dana she say she will take care of it but now I receive a collection letter want me to settle the fees agent dana had change her phone number now cannot be reach