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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- VA Mortgage Payment Relief Denied and Property Taxes Not Paid
- Billing Cycle Leaves Only Five Days to Pay Each Bill
- Late Payment Letter for Mastercard Account I Did Not Recognize
- Promo 1.9% Rate Became 11% for Seven Months Unnoticed
- Rate Doubled to 28 Percent After Online Payment Failed
- Credit Card Rejected Because I Am Not a US Citizen
- Higher-Rate Second Loan Approved After Mortgage Denial
- Credit Insurance Claim Refused and Payment Arrangement Denied
- Forced Insurance Charge and Late Credit Reports After Foreclosure
- Disputed Computer Charge Denied, Then Rate Raised to 28%
- Debit Overage Fees and Humiliating Treatment at Branch
- Mortgage Call Center Unaware of US Law, Excess Escrow Held
- $107.38 Finance Charge Demanded Four Months After Zero Balance
- Refused Payment Plan After Layoff, Hung Up, Now Suing Me
- Held ATM Deposit and $180 Overdraft Fees on 5-Month-Old Account
- Interest Rate Jumped to 23.99% After Platinum Card Upgrade
- Unidentified Account on Credit Report Blocks Getting Credit
- Payments Posted on the 14th, Payment Plan Denied, Court Ahead
- Advice on Documenting Mortgage Payment Problems and Escalating
- Deposited $100 Bill Called Counterfeit After $4000 Withdrawal