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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Payment Lost in July and Credit Limit Then Reduced
- Duplicate Payment Charged and Refund Delayed for a Month
- $440 Refinance Fee Not Refunded After Loan Was Declined
- Bank Charged $10 to Cash Its Own Customer's Check
- Wedding Check for $2,500 Returned and $34 Fee Charged
- Payments Not Posted and Escrow Account Forced on Borrower
- Credit Report Wrongly Shows Foreclosure Despite $1260 Payments
- Returned Payments After Hurricane Katrina Forbearance Agreement
- Unknown 36 USD Visa Charge From LB/SB MEMBRE Miami
- Backdated Transactions Caused Overdraft Fees Eight Times
- Biweekly Mortgage Drafts Taken Early but Posted Monthly
- Overdraft Fees on $1.70 and $4.50 Charges After Deposit
- Missing April 2008 Payment After Loan Transfer Still Unresolved
- Wrong Number Calls Day and Night for Three Months
- Rep Kept Selling Credit Card on Payment Date Change Call
- Outsourced Phone Support Made Us Miss $150 Gift Card Deadline
- Excess Interest, Equity Line Fees and Insurance Errors on Escrow
- Trustee Sale Notice After July 12 Loan Modification Fax
- Unknown Card Balance Reported as Bad Debt, $1083.27 Settlement
- Customer Service in India Gives Scripted, Unhelpful Replies