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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Rate Freeze Refused on 3/1 ARM From Closed Ameriquest Lender
- Excessive Prepayment Fee on Commercial Real Estate Mortgage
- Mailed Mortgage Payment Cleared Almost 50 Days Late With Fees
- Payment Entered as 50 Dollars Not 150, Then Constant Calls
- Adjustable Mortgage Rose Over $250 a Month, Modification Cut $60
- Loan Modification Declined Despite Three Faxes of Documents
- Mortgage Rate Rose to 12% and Servicer Offered No Options
- Dispute Letter Arrived After 11 Days, Five Days to Reply
- Minimum Payment Jumped From $47.95 to $240.00 After Rate Hike
- Collection Calls and Threats After 1-2 Month Card Defaults
- Home Depot Card Converted to Mastercard With $3000 Limit
- Insurance Roof Repair Check of About $12,900 Held by Servicer
- Payroll Card Free ATM Withdrawal Claim Contradicted by Fees
- Liable for Canceled Second Student Loan Disbursement
- Short Sale Ignored and Home Foreclosed in August Despite Buyer
- Ex-Employee Says Customers Enrolled in Products Without Consent
- 20 Credit Card Accounts Closed Without Warning After Inquiries
- Misapplied Credit Card Payments Unresolved for a Year
- Unauthorized 69.99 Charge Reappeared After Dispute Credit
- Servicer Promised Help Then Went Silent on Partial Payment