CitiMortgage, which was bailed out by the government, offers refinancing at a lower interest rate. In order to prevent themselves from losing your current interest rate on refinancing at a lower interest rate, they make it impossible to qualify for the loan. They have the audacity to have the actual appraisal value of the home lowered from its actual worth, thus tacking on an additional mortgage insurance loan of as much as an additional $120.00 a month. It doesn't matter how good a customer you were with them in the past. They are ruthless, shrewd, tacky and deceitful. Shame on them!
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