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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Late Fees Though Checks Cleared Before Due Date
- Cannot Close Account, Bogus Charges Added Monthly
- Fees and Collection Calls After Closing Paid-Off Account
- Billed for Mastercard Account Never Opened
- Pre-Approved Offer Followed by Declined Application
- Claims Fraud on Card He Says He Does Not Hold
- Defective Car Refused Help and Deferment Denied
- Credit Inquiry Made Despite Written Instructions
- Advice on Filing Complaints With Federal Regulators
- Low Limit Card Fees Grew Balance Above $500
- Purchased Beneficial Finance Loan, Debt Grew Despite Payments
- Collection Calls and Threats Over AOL Charges Paid by Card
- Forced to Buy $1,500 Extended Warranty With Car Loan
- Secured Card Fees and $1,120 Reported Balance on Small Charges
- Unauthorized Charges, Collections and Balance Reported Over $1,100
- Unauthorized $500 Account Balance Coverage Premiums Charged
- Closed Account Reopened by Recurring Charge and Late Fee
- Limits Lowered After Mortgage Dispute, Magazine Charges Added
- Refused Credit Increase and Insulted by Representative
- Fees Reached $680 on Cancelled $200 Limit Card