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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Overlimit Fees and Minimum Payment Doubling After Job Loss
- Cash Advances After Lost Wallet Not Removed
- Payments Held and Counted One Day Late, $30 Fees
- Billed Repeatedly After Paying Off and Closing Account
- Late Fee Charged After Online Payment Rejected for Account Number
- Credit Limit Cut to $290 After One Day Over Limit
- Told Credit Would Not Be Hurt, But It Was
- Check by Phone Processed as Card Payment Causing Over Limit Fee
- Refused Help While Unemployed, Daily Calls Including Weekends
- Switched From Platinum to Silver Card, Higher Rate, Hidden Charges
- Card Opened in My Name, Cash Advances Taken
- Account Paid Off Still Reopened With New Charges
- Over Limit Charges Caused by Added Late Fees
- Credit Limit Never Raised, Late Fee After Payoff
- Balance Over $1,100 After Account Paid and Cancelled
- Card Opened in My Name by Ex-Husband Hurt Mortgage
- Over Limit Fees Despite Alternating Two Cards
- Membership Fee Charged on Closed Account
- Card Issued Over Debt of Someone With Similar Social Security Number
- Cleared Check Not Recorded, Payment Shown Past Due