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REVIEWS & COMPLAINTS1,950on USAComplaints · 4 in last 3 yrs
WEBSITEbestbuy.com
HEADQUARTERSRichfield, MN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
1,950 complaints on USAComplaints, including 4 published in the last three years.
- Extended Warranty Not Honored on Broken Asus Laptop
- 55 Minute Wait and Unprofessional Staff for Printer Service
- Unauthorized Credit Card Charge Not Removed
- Cash Purchase Refund Refused and Check Offered After Ten Days
- Black Friday Online Door Busters Sold Out After Hours of Waiting
- Worthless Repair Guarantee and Bait and Switch Tactics Alleged
- Data Recovery Levels Charged Then Computer Returned Unusable
- Free Tangled Plush Toy Sold Out by Midday
- Employee Rudely Rushed Spanish Speaking Customer Asking for Help
- Samsung 63 Inch 3D TV Repair Runaround Despite Black Tie Protection Plan
- Computer Motherboard Replacement Never Done After Paying
- Geek Squad Misdiagnosed Blown Fuse on Pioneer Car Radio
- Defective PS3 Move Bundle Controller Exchange Dispute
- Despicable Me Pre-Order Minion Plush Never Set Aside
- Free Camera Tutorial From Helpful Employee in San Rafael
- Four Hour Ordeal Buying Charger That Had Been Returned
- Green Picture on Mitsubishi 65 Inch TV Under Warranty
- Geek Squad Protection Refused to Cover Broken TV Connector
- Cracked iPhone Glass Insurance Replacement Repeatedly Delayed
- Airport Kiosks Run by Zoom Systems Have Stricter Returns