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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Cut Off Despite Paying Bill After Customer Since 1960
- Small Business Bills Far Above Quote and Phones Disconnected
- Sprint Account Closed in Error and $236 Fee Not Reimbursed
- Billed $329 for Damaged Phone After Warranty Replacement
- Phone Not Restored for Hours Despite Pacemaker Recording Need
- Extra Installation and Box Charges After Promise of None
- Billed $43 After Cancellation When Only $4.30 Owed
- DSL Slows to a Crawl Between 6 PM and 10 PM
- DSL File Download Takes Six Hours Versus 90 Seconds at Work
- Ten Days Without Phones and Seven Without Internet
- Business Left Without Phone Lines for Ten Days
- First Bill $159 Instead of Quoted $104 Monthly
- Rude Reps Kept Transferring Me to Main Menu
- Picture Freezing and Slow Internet Led to Switching Back
- Cancelled Service but Still Billed and Sent to Collections
- Line Still Not Buried After Six Months of Requests
- $99 Technician Charge Disputed After Battery Replacement
- Phone, TV and Internet Order Lost After Day Off Work
- Service Cut Off Without Notice During Father's Bypass Surgery
- Quick Fixes and Free Sunday Modem Replacement