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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Under 1 Mbps internet despite paying for 3 Mbps
- Defective device returned twice, billed each time
- Told DSL could stay with U-verse, then charged more
- Phone and fax hijacked, 18 reps in 6 hours
- $200 U-Verse cash back never received
- Phone service for mom in rest home repeatedly delayed
- Conflicting U-Verse installation answers and DSL shut off
- Billed $10,663.44 in toll calls for two months
- TV freezes all the time, going back to cable
- Poor cell service but penalty to cancel contract
- Misrepresented internet speed and repeated problem isolation fees
- Referral reward cards never received after nomination
- Refused refund for prepaid service incompatible with iPhone
- Rural dial-up only, wants Windstream DSL access
- Bundle bill nearly doubled after year without internet charge
- Internet and cell shut off while behind on bill
- Warranty replacement refused after multiple phone exchanges
- Promised upgrade price not honored, repeated runaround
- Drafted ten times the correct bill from checking account
- Dropped calls and static in rural area, cannot cancel contract