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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Salesman said rate was not promotional, then price rose
- Constant incorrect billing on small business account since opening
- Charged $40 per call from telemarketers on pay per call plan
- Combined billing quoted $134.57 but billed $195
- Paid $51.52 bill twice after account mix-up
- U-verse freezes, slow internet, replaced TV box three times
- Referral credit denied after re-registering as instructed
- Early termination fee quoted $400 but billed over $1,100
- Business DSL technician appointment never fixed
- Could not pay bill online, reps only tried to sell services
- Employer questions daughter's use of FMLA leave
- U-Verse limits HD streams, security system and billing problems
- DSL outage twice, support center in India unhelpful
- Referral rewards denied after five months
- Rewards program called a scam, never buy again
- Charged $350 and $850 for Canada data roaming
- Small business phone and DSL never worked, then sent to collections
- No DSL or cell coverage in rural area for years
- Order canceled without notice after missed installations
- Required passport and utility bill copies for international service