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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Auto-Pay Problem After Business Credit Card Was Replaced
- Eight Transfers and Two Hours Without Resolving Billing Question
- Refused to Waive $55 Receiver Fee Despite Two Assurances
- Unauthorized $9.99 Text Alerts Charge on Phone Bill
- Billed $150 Cancellation Fee and Sent to Collections
- Lifeline Forms Never Sent and Prepaid Balance Draining
- Missed Service Window and Operators Gave Conflicting Answers
- Five Transfers and Over an Hour on Hold to Link Accounts
- Returned Defective Phone Came Back Water Damaged, Told to Pay $399
- Promotional Rate Never Applied to Bill
- Unexpected $149 Technician Charge After Gateway Failure
- Charged After Switching to Verizon Over Dropped Calls
- Plan Change Removed Rollover Minutes and A-list, $100 Overage
- Business Bills Far Over $190 Budget With Forced Data Fees
- Unlimited iPhone Data Plan Became Limited at Same Price
- Data Throttled to 9.9 Kb/s After 1.5 GB on Unlimited Plan
- 100MB of Data Charged While Phone Was Powered Off
- Unlimited Plan Throttled After 2 GB of Streaming Data
- Payment Posted to Closed Account, Then $489 Bill After Canceling
- Charged Extra Month After Giving Notice at Contract End