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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Contractor promised no fees, then demanded a $400 deposit
- Denied DSL for ten years as an IBM employee who needs broadband
- Asurion insurance claim replaced Blackberry with lesser model and a $125 fee
- Charged $500 for past due bills I did not approve
- Wasted hours and empty promises from customer service over a month
- Phone replaced with a defective one and rude store service
- U-verse TV freezes again and techs cannot escalate the repair
- Uverse promo discount denied after cancelling within eighteen days
- Three accounts opened on the same day, one sent to collections
- Billing corrected each month then reverted to a larger amount
- Transferred to an overseas company that tried to charge me for support
- Go Phone data roaming charges of $231 after crossing the border
- Cancellation fee not waived despite no reception at home
- Hard to reach support and heavily scripted phone operators
- Slow internet, late installation and bills that kept changing
- Cable freezes, lags and blacks out, missing shows and games
- Uverse installed on the wrong phone line and long phone waits
- Charged $150 contract break fee after moving into employer housing
- Wasted 67 minutes on live chat, then told rollover was impossible
- Weeks of ordering problems with T1 line, U-verse and disconnected phones