For the past 1 or more years I have received a problem with my monthly bill. Each time a representative corrects my bill, the following month the records are gone and the bill is larger than what was agreed. I tried to resolve the matter, but the representative was very rude, over talked me while I was trying to explain. On 06/11 Mr Philips was the one who stood out the most, he was located in the resolution department. I tried the dispute department and I was treated worst. The last time the corporate office assisted me in resolving my problem.
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