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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Cash back coupon never paid and offer now said to be expired
- Months of DSL charges never ordered and disputed final notice
- Four months to cancel service, then early termination fees charged
- Phone stolen, carrier blamed me for over $2,000 in calls
- Operators erased call records and old phone account sent to collections
- Roaming charge on a national plan and three-hour hold time
- Charged $105.75 for a call to Guinea-Bissau nobody made
- Stolen emergency phone ran up nearly $7,000 in international calls
- Contract renewed without notice and unexpected fees on bill
- Unrequested phone mailed, then account sent to collections
- Misled by customer service about plan rates
- Payments not processed, late fees and disconnection threat
- Unable to change address or cancel service because system was down
- Plan change removed unlimited mobile-to-mobile and bill jumped to $2700
- Former employee describes credit reversals and high turnover
- Overcharged after area code change and long distance rate increase
- Ripoff incorrectly charged
- Remaining prepaid balance of $14 kept as expired
- Returned phone never credited and still billed for it
- Plan terms disputed, then $1860 bill after disconnection