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Ashley HomeStore Reviews & Complaints
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REVIEWS & COMPLAINTS511on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-866-436-3393Ashleyfurniture.com customer care and…
WEBSITEashleyfurniture.com
HEADQUARTERSArcadia, WI
PROFILE CHECKED2026-11-03
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 511 historical complaints about Ashley HomeStore, published between 2003 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Low price, lower customer service - Leather sofa
- Damage to dresser
- Ashley Furniture Westly Chappel Florida Inferior products/Furniture
- Low price, even lower customer service, even less response
- Power Recliner broke after 3 days! - Reclining Sofas
- Montage Warranty Coverage and Quality of Furniture = RIPP OFF!
- Bedbug Infested Sofa
- I bought brand new BED BUG INFESTED bed set here. They are willing to do NOTHING about it! They are not even empathetic that they caused me and my 5 year old daughter a BED BUG INFESTED HOUSE because
- Entertainment unit - defective
- Ashley Furniture IS NOT about QUALITY
- Delivery date - Ashley furniture King Poster bed
- Bad communication poor customer service - 9 pc dinning table and 2 wing chairs
- Store Manager Venice Blvd.ca rude and unprofessional service. - Ashley Furniture
- Cheated
- Gino, store manager the worst customer service ever - cops were called!
- Lied / cheated/refused to stand by warrenty?
- We purchased their 2 pc. Sectional brown w/brown vinyl paid over $1,000 for it in Rochester, New York We had it about 5 months before we got transferred to Florida. The 2 pc. Sectional sits in our Living
- Worst delivery manager ever - NY Queens blvd
- I purchased serta mattress at ashleys ended up laying in 6" ditches, they replaced happened again in 6 months. The best Tina Coomer could say is all sales are final!
- Do not buy mattress/box springs from ashley furniture - simmons constance coil encased euro mattress