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Ashley HomeStore Reviews & Complaints
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REVIEWS & COMPLAINTS511on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-866-436-3393Ashleyfurniture.com customer care and…
WEBSITEashleyfurniture.com
HEADQUARTERSArcadia, WI
PROFILE CHECKED2026-11-03
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 511 historical complaints about Ashley HomeStore, published between 2003 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Ashley furniture not holding up - signature lowell tofee sofa, loveseat, recline
- Ashley furniture is crooks - leather couch sectional
- Delivery
- Ashley Furniture/very frustrating - BEDROOM SET
- Fruad
- Liars, cheats, worthless
- I paid cash in January for a brand-new platform bed and mattress. The mattress was deliverd to me without any palstic on it at all. So the mattress was repossed and a used one. This mattress had
- Terrible servie-defective furniture
- Example: Ashley Furniture, bad customer service
- Durablend blended leather 2 piece sectional sofa
- Paid for furniture 4 weeks ago & never received it
- Poor quality at Ashley Furniture! - Cross Island Table
- Customer care especially no help, poor quality furniture, nasty customer care
- Poor Workmanship No Customer Service for return or exchange policy
- Ashley denies they said that and will not satisfy our complaint
- Fraudulant mis-representation and contract breach
- "Leather" furniture peeling, flaking and falling off couches!
- Defective furniture
- Infested with bedbugs - Bed Frame and Mattress
- Ashley furniture broken couch, warranty problems