Usacomplaints.com » Construction & Repair » Complaint / Review: Ashley Furniture Homestore - Leather furniture peeling, flaking and falling off couches!. #1002767

Complaint / Review
Ashley Furniture Homestore
"Leather" furniture peeling, flaking and falling off couches!

We bought a sofa and love seat, both with 2 recliners from Ashley Furniture Homestore of Wichita. We were told by the salesmen, that every part of the couch our body touched, was REAL leather, the rest was not, but that didn't matter, because that is how they saved us money. We were so pleased to finally have pretty furniture in our living room. Riiiight! Sadly, one year and one week after we purchased these, the recliner and the seat cushion broke on the love seat. We are not big tv watchers at all, so the couch is rarely used and the love seat, a couple times a week by me, more by my husband. Ashley informed us that we were past our warranty and they wouldn't do anything about that. Fine, we can deal with a broken recliner and seat, I GUESS!

A few short years later, our couch and love seat surface began to peel, crack and flake off. We contacted Ashley and they told us there was nothing they could do, unless we wanted to pay $300 for the love seat, and??? For the couch to be recovered in the SAME material.


Offender: Ashley Furniture Homestore

Country: USA   State: Kansas   City: Wichita
Address: 10711 West 21st Street North
Phone: 3168542000
Site:

Category: Construction & Repair

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