Independent profile — not affiliated with American Home Shield
American Home Shield Reviews & Complaints
← Back to the full American Home Shield profile
REVIEWS & COMPLAINTS460on USAComplaints · none in last 3 yrs · latest 2013
PHONE1-800-858-1922Customer support
WEBSITEahs.com
HEADQUARTERSMemphis, TN
PROFILE CHECKED2026-10-27
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 460 historical complaints about American Home Shield, published between 2000 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Air conditioner repair delayed three weeks in Montgomery heat
- Repair companies blamed damage on consumer to deny covered items
- Air conditioner not covered and $45 monthly payments continue
- Deceptive attempt to snare me into setting up an account
- Dryer claim declined after weeks waiting for hinge part
- Refused to honor refrigerator repair or replacement policy
- Failed to replace tankless water heater like-for-like
- Drain pipe claim denied as improper installation, own plumber quoted $600
- Plumber left drywall open and never fixed the plumbing problem
- Failure to authorize $1405 HVAC gas pack part after carbon monoxide warning
- Washer claim denied as overloading after technician visit while away
- Refused repair of my gas heater
- Garage door repair not covered after six months, refund refused
- A/C unit repeatedly repaired but never replaced after 15 years
- Charged for service whether or not technician fixes the problem
- Contesting code violation and improper installation claim denials with BBB
- Furnace emitting carbon monoxide, house at 40 degrees for days
- Plumber left crawl space door open and missed second leak
- Replacement A/C installed smaller than old unit with weaker heat strip
- Water-filled A/C duct collapsed through ceiling and damaged floor