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American Express Reviews & Complaints
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REVIEWS & COMPLAINTS449on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-800-528-4800Personal Cards customer service
WEBSITEamericanexpress.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-28
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 449 historical complaints about American Express, published between 2000 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Conflicting Rewards Points Quotes For Tablet And No Callback
- Long Wait And Hard To Understand Agent For Emergency Flight Booking
- Account Closed For Bankruptcy Falsely Reported To Credit Agencies
- Gift Card Declined At Gas Station And Funds Not Transferred
- Jamaica Trip Not Allowed To Board But 5000 Dollars Still Charged
- Stolen Travelers Cheques Refund Refused After Months Of Paperwork
- Stolen Gift Card Not Replaced, Only 3.80 Dollars Refunded
- Can't Purchase A Ticket With This Card
- Calls Transferred Overseas Instead Of Speaking To Americans
- Prepaid Card Auto Reload Debited But Funds Not Loaded
- Merchant Hit With Chargebacks After Address Verification Matched
- Alleged 15,000 Dollar Rip-Off Explained In Video
- My bank account was debited but I have no access to funds
- Credit Balance Refund Check Sent Twice To Old Address
- Son Added As Rider Without Consent And Charged 10,400 Dollars
- Prepaid Card Funds Delayed, ATMs Refused And 200 Weekly Limit
- Promised Replacement Card Never Arrived And Credit Limit Reduced
- Double Auto Pay Withdrawals Cause Repeated Bank Fees
- Tax Records Demanded Or All Cards Closed After Review
- Gold Card Cancelled Despite On Time Payments And Decent Credit