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Ally Financial Reviews & Complaints
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REVIEWS & COMPLAINTS139on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-888-925-2559General support for car financing
WEBSITEally.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 139 historical complaints about Ally Financial, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Duplicate $10k transfer took $20k from checking, fees charged
- Misleading and predatory mortgage loan modifications
- Partial lease payment met with berating from collections
- Lease account error reported as adverse on credit report for years
- Locked out of account repeatedly and very long phone waits
- Partial payments refused on lease account after extensions
- Ninety day payment extension honored for only sixty days
- Lien release refused after divorce decree awarded vehicle
- Garage insurance claim check held in escrow, more paperwork demanded
- Account number withheld and online access blocked when paying auto loan
- Car repossessed after late lease payment, buyout demanded
- Insurance proof lost six times and foreclosure started despite on-time payments
- No help lowering payment after job loss and repeated collection calls
- Collection calls over balance on car voluntarily returned to dealer
- Constant calls about mortgage holder who is not me despite do not call list
- Collection calls after car was turned in and account released
- They overdrafted my checking account
- Leased $100,000 car to borrower with 613 FICO score
- Interest rate raised to 30.9% on credit card without notification
- Foreclosed on rented house after payment plan refused