Received a call from GMAC regarding my husband's auto loan which made me realize this was due a few days ago. I could not find the bill, they would not let me in to the account on line and they would not give me the account number so I could make a one time phone payment. My husband had to call while at work to get the account number and they hounded him to make the payment. He wrote down the account number and hung up! Overall I spent about an hour just trying to make a stupid payment! Poor customer service!
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