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Ally Financial Reviews & Complaints
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REVIEWS & COMPLAINTS139on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-888-925-2559General support for car financing
WEBSITEally.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 139 historical complaints about Ally Financial, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- New Saturn With 549 Miles Needs Head Gasket Replacement
- Cannot Refund Overpayment Electronically, Locked Out of Account
- Late Fee Charged After Early Payoff Payment, Repeated Runaround
- Threatening Calls and Letters Despite Reduced-Hours Car Payments
- Collector Threatens Repossession Despite Partial Loan Payments
- Loan Modification Required Trial Default, Late Fee Charged Anyway
- Loan Modification Denied Twice on FHA Mortgage After Income Cut
- Bill of $1,775 for Lease Return Damages Months After Turn-In
- Loan modification denied and deed offered instead to disabled seniors
- Unable to extend or refinance leased vehicle while unemployed
- Lease payoff delayed a year and error left on credit report
- Loan modification added $26,569.39 to principal in six months
- Home foreclosed during GMAC loan modification, two more properties on trustee sale
- GMAC gave no help during unemployment so no more GM products
- Got 90 day extension instead of 3 monthly payment extension
- GMAC billed $30,000 after deed in lieu of foreclosure was settled
- Asks for copy of California lawsuit against GMAC to file own
- GMAC threatened repossession in one hour over final two lease payments
- Stopped sending bills, never sent late notice, then sued us
- Question about a 90 day loan extension