Usacomplaints.com » Business & Finance » Complaint / Review: Gmac - Loan modification. #482608

Complaint / Review
Gmac
Loan modification

On July We requested to GMAC the Loan modification for our current occupy property (Bighorn). As per the Lender GMAC there was an agreement for borrowers to pay a monthly mortgage $2,400.00. Which Borrowers agreed to purse the Loan Modification and to pay this amount. They were about to send such payments. We called GMAC and every time some else was answering and we were receiving from GMAC different response. On December 222 the attorney sent a letter rquesting of expnation of why a default notice was sent to the client when we were still in process of 3 months trial loan modification. GMAC never answered this letters from the attorney instead they porceeded suddently in taking the pricipal primary home foreclosed/took away in now we are with 3 kids in the street. GMAC tood my other two investment properties are on a trustee sale.

What a surprise that after being notified by the Law Office of Cesar Fumar that the payments will be $2,400.00 per month (Period of trail told by GMAC). We were then informed that the loan Modification was stopped.

Suddenly, on May 19 the Bighorn property was sold by trustee sale by GMAC.

Now we have the other two properties on trustee sale.

The hardship are:

• We have 3 kids, 17 years old, girl 13 years, girl and 11 years old boy. We are afraid where are going to go with the 3 kids.

• I have a husband ill and he is on permanent disability.

• We were both working before, however when my husband became ill, now, I am the only one with a salary.

• 2006 we moved to our dream house on 4512 Bighorn Ct. Antioch. Putting $140K as dowmpayment. We do not understand how GMAC accepted the application for this loan which we were not aware of the kind of loan GMAC was offering. We were not explain about this type of loan were on this GMAC market and we were not explain about the drastically change coming on July instead of November.

• We were not aware what of kind of loan or income it was submitted to GMAC to make us to qualify. When the changes arrived on sometime last year 07. We were not aware on time about this either.

• We were paying the mortgage on time $1,725.00.

• On November there was a change coming to change drastically the loan amount to $4,232.37.

• We thought we had enough time to apply for this loan Modification and not to loose our dream house for our kids to live. WE WERE NOT AWARE OF THE OVERCOME FOR YOU (GMAC) TO drastically TO CHANGE the amount of $1,725.00 to $4,232.37 at once on the same month of July as you informed we owe you from July when the change was suppose to start as November the amount of $4,232.37. Since, you informed us that we owe you this amount starting July of course we were coming delinquent / default starting July.

• We did not receive any responses to our letters sent to you from the Law office WE wanted an explanation why that change took place on July and not on the date that it was supposed to be which it on November.

• This is that hardship that lead to be on default and this hardship made to lead to loose our dream house “Bighorn.” The house was on trustee sale and no body from your GMAC seams care about. Where is Obama Plan to rescue our dream house. Where is the program affordable plan from Obama. Where we can find any body to helps us. I have a husband who is permanent disable. Why in the first place you people accepted the application loan and accepted my down payment of $140,000.00 and now we are on the street with 3 kids. Is any body there - a Lawyer who can fight for us. We want this loan to go in investigation. We want Obama to hear our hurt finances from this giant loan departments. Called customer services and one person answers and next day is other person and so on.

GMAC took my dream house unfaily. We were doing our payments on time.

When we requested the loan modification and we wanted to continue in making the payments then we could not make the payments online.

GMAC started returning the payments back because they advanced to charge the monthly mortgage of $4,232.37. As July when in the reallyty was suppost to strat that change on November. This is why everything started. It make us to become in default on the payments. GMAC mortgage promised our loan modification during previous contacts earlier in 2008.

GMAC Mortgage is the worst company we've ever dealt with.

My husband is disabled and we have a daughter who is going to be hospitalized sometime next week.

Is any body there to help us. Please Obama help us. We want Univision to know this.

Is any body there with the same situation call us.

Sal and CE 925-778-2614 or email: [email protected]


Offender: Gmac

Country: USA   State: California   City: Antioch

Category: Business & Finance

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