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Ally Financial Reviews & Complaints
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REVIEWS & COMPLAINTS139on USAComplaints · none in last 3 yrs · latest 2014
PHONE1-888-925-2559General support for car financing
WEBSITEally.com
HEADQUARTERSDetroit, MI
PROFILE CHECKED2026-11-02
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 139 historical complaints about Ally Financial, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Deferred payments approved verbally then collections called
- Wrong fax number and call center delays on car shipping letter
- Engine and 4WD problems with 2006 Yukon in Saudi Arabia
- Representative pushed refinance while I was clearing a lien
- Denied auto financing after Chapter 7 discharge
- Car repossessed with no notice and poor call center service
- Final Payment Confusion and Long Hold Times at Loan Payoff
- Cavalier Rusting With Cracked Frame and Trunk That Will Not Close
- Laid Off Lessee Offered Repossession Instead of Help
- $222 Charge for Surface Scratch Not Present at Return
- Told Leased Equinox Was SmartLease Despite Holding Title
- Newly Purchased Pontiac G6 Has Failing Key Pad and Wrong Key
- On-Time Mortgage Payment Refunded, Credit Score Damaged
- Locked Out of Online Account While Trying to Pay Car Bill
- Headlights Keep Burning Out on 2004 Venture
- Settlement Offer of $1,500 Rejected With Threats of Collection
- Late Fees Charged While Leased Escalade Was Stolen
- Charged $125 for Missing Key Set Though Two Sets Were Returned
- Lease Return Bill of $4,431.43 for Mileage, Wear and Extension Days
- $319 Taken From Bank Account Without Consent During Gap Insurance Talks