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ADT Reviews & Complaints
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REVIEWS & COMPLAINTS153on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEadt.com
HEADQUARTERSBoca Raton, FL
PROFILE CHECKED2026-10-11
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 153 historical complaints about ADT, published between 2001 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Ripoff Disconnect Fees
- 30 Day Notice Charge
- Former Sales Rep Paid for One of Two Contract Years Despite Agreement
- 75% Early Cancellation Penalty Buried in Contract Fine Print
- Defective system installed, repair charges demanded, contract copy refused
- Contract auto-renewed 3 years with each move despite no penalty promise
- Junction Box Installed on Wall Being Dismantled, Fee Demanded to Move
- Florida Alarm Company Fraudulent withdrawal from Bank Account Did not honor Contract
- Forced into 3-year contract unseen, referral check unpaid, cancellation fee threatened
- Charged nearly 3 years for monitoring that could not work with VOIP
- Promised $100 gasoline credit with system order never received
- Good Monitoring Response to Break-In but Reluctant to Repair Large System
- Monitoring nonexistent All Over Usa
- Installation problems, tamper switch fixed with paper, false dispatch
- Police Refused to Respond to Alarm Because Permit Had Expired
- Three-Year Contract Not Disclosed and Insurance Affidavit Never Faxed
- Rip Off's does not follow through with Visa Card promised
- Disaster
- Bad service
- Former employee friend reports discriminatory pricing and unfair firing