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ADT Reviews & Complaints
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REVIEWS & COMPLAINTS153on USAComplaints · none in last 3 yrs · latest 2013
WEBSITEadt.com
HEADQUARTERSBoca Raton, FL
PROFILE CHECKED2026-10-11
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 153 historical complaints about ADT, published between 2001 and 2013. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Very poor service -didn't show
- Wireless security system overridden by RF jamming, rude local office
- Sold Month-to-Month Contract but Put on 2-Year Contract With Fee
- Alarm System Installed Late, Overbilled and Smoke Detector Never Installed
- Salesman promised month-to-month plan but placed on 2 year contract
- Bigger Not bette
- Alarm keeps false alarming, technicians fail, cancellation fee over 700 dollars
- And Their Terrible Customer Service, And A "manager" HORRIBLE CUSTOMER SERVICE
- Be careful
- Employee discrimination!
- Called at 12:56am to verify my service, of which I have none
- Charged $1,197 cancellation fee 10 days after signing, contract page missing
- Unreliable system
- Rip off to the custome
- Monthly rate raised twice in a year despite advertised price
- Service plan charges extra fees and monthly rate raised repeatedly
- Continues to Rip Off and DECEIVE CUSTOMERS, ripoff
- System wiped computer and messed up phone line, contract blocks cancellation
- Alarm not monitored, permit letter delayed, 75% cancellation fee demanded
- Employee Says Advertised Alarm Monitoring Does Not Match Reality