FanFire.com offers band clothing. Since I had been joining a show of my personal favorite group I needed to purchase some tshirts for my partner any myself. I named fanfire customer support to ask about how I really could make certain I acquired my order from the period I required them for my show simply to discover they just deliver one of the ways and also have no fast delivery choices and cannot assure a romantic date I'd get my purchase. (Basically am likely to purchase quicker delivery why cannot I have it?) This irritated me but I take to to “out believe" them-and question them how their purchases are delivered (I observed on the site that it stated they deliver out all purchases about the evening they're obtained) so that they claim UPS Ground. Okay, well I understand UPS ground requires 3-5 times so I figure I am all set. I place my purchase. I also send-off a contact thru their site pleading them to ensure I acquired my purchase from the day I required even when I'd to pay for more. 5 times passed after I delivered that e-mail and that I never obtained an answer and so I named them again and requested concerning the standing of my purchase. The client support representative recommended me that not just was among the 2 products I'd requested on 'back-order' (cheers for allowing me understand this before you approved my charge card!!!) but they had delivered them they'd DHL HOUSE, meaning DHL may provide the bundle to my local postoffice after which my postoffice may provide it in my experience. Essentially this implies I'll most surely not get the purchase after I require it. I indicated my disappointment for that insufficient delivery choices, the possible lack of the e-mail reply, for mis-telling me concerning the delivery process, as well as for not informing me about 50% of my purchase which was back-ordered. The client support representative had a lot of reasons prepared plus they involved such things as:'we are only a intermediary'... “itis our busy period"…all which was nonsense. If you should be likely to purchase out of this organization be cautious and do not trust something they state!
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