I requested No-Line coming like a "Electronic Recording" in the established shop on U2.com, that will be run by Fanfire (today Live Country). The purchase was positioned on July 25.
Because it was an electronic download, I anticipated a link or directions after my purchase however the only point I acquired was a mail bill. About the "Order Status" site in the website it mentioned "No delivery data available". On July 27 I approached customer care through the shape connected in the site, and got an answer your day after wherever I used to be informed my purchase "hadnot been through" but they were allowing their "specialists" view it and obtain back again to me in 24-48 hours. I noticed nothing, and approached them again August 1. No reply. Not after utilizing the web-form, not after responding for their mail.
August 11 I applied their type to stop my purchase. After six-days I acquired an answer - and that I was informed my purchase had "delivered out by 07/29" and could be shipped by DHL. Delivered! Our digitial download? I really donot feel so. Ofcourse I responded and questioned when they truly were and just how these were shipping my electronic download, and ofcourse I acquired no reaction. At the moment I quit to them, but extended to complete the order status type occasionally only for the benefit of it.
Amazingly I eventually got an answer declaring regular delivery data, 3-5 months, time for you to clear traditions and so forth. No solutions towards the concerns I'd requested. No note that my "purchase" was to get a digital download. And so I responded and requested them to miss the backup and stick data and alternatively reply me why it had been delivered. And you know what? Nothing
After actually completing the shape again, today referring towards the first response I acquired, using the specialists performing their effort for nearly 8 weeks. I acquired an answer that was ostensibly just like the final one I acquired. Ordniary delivery data that created no reference to the character of the "digital album".
Don't by out of this organization. Your purchase may possibly not be shipped, with no one says your emails. If anybody really responds for them, they simply routinely respond using their regular theme.
Actually I did so this to aid the truly amazing choice release a an electronic recording as lossless FLAC-documents. I'd have quicker shipping, greater customer support and much more reassurance easily had selected to obtain it illegaly.
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