Complaint / review text:
Thank you for your uploading your ID through our identity verification partner site. Unfortunately we are unable to accept the passport that has been sent in, as it could not be verified. Please upload a state/province issued ID or driver’s license if available. However, if you are out of the United States or Canada, please send your passport.
Due to the high demand of these tickets, it is important that this be completed as soon as possible in order to secure your ticket order. In the event that a valid ID is not submitted, we will be unable to process your order further. Please click the link below to complete the verification process.
Once your identification has been uploaded and verified, your order will be processed. If there are any further issues you will be notified by email.
If you have any questions, please contact customer support at (866) 237-6204 between the hours of 9AM – 11PM EST so that we can further assist you. Please note that replies sent to this email address will not be answered