Usacomplaints.com » Cars & Transport » Complaint / Review: Sunny Sports Scooter Depot - Theft - Deceit - Consumer Fraud - Life In Danger - Faulty Product. #933770

Complaint / Review
Sunny Sports Scooter Depot
Theft - Deceit - Consumer Fraud - Life In Danger - Faulty Product

We have been ripped off by Sunny Sports in California. The 50cc scooter 2 wheels on the front had issues the first time it went on the road. Light bulb out, then running light out, then bearings fell a part (some missing, some only half a bearing was there; have photos), bracket broke (rusty metal - Photos) to hold fender up, then bracket broke in the same spot on the other side and they have never sent one, horn stopped working, back tire not on right, belt broke, discovered clutch parts were substandard and damaged. Took scooter to shop to be fixed and found the steering parts were so bad they refused to have their staff take it for a test drive. Parts do not come or they are damaged parts. They force their customers to purchase 6 months of parts for a fee $69.99 and then do not send parts. Put us on hold and never return or they hang up the phone on us. They say parts are shipped and then find out they never had them. The owner of this company is Chinese so they say and he can't be reached because he speaks only Chinese. They claim they never know what parts are being delivered from China until they arrive. Since they know who we are now they won't return phone calls, answer emails, or return our money. This scooter has only been on the road maybe 3 weeks and all this happened during the 3 weeks. STAY CLEAR OF THIS COMPANY! They have cost us $3000.


Offender: Sunny Sports Scooter Depot

Country: USA
Address: 12851 Reservoir St
Phone: 18888397088
Site:

Category: Cars & Transport

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