I bought an Alien Scooters from GS Motorworks in April for $1,399. From the very beginning I had problems with the Scooter. The horn didn't work, the gas gauge didn't work.in June, at only 600 miles on the scooter the back wheel locked up. It was discovered that a screw fell out on the gear box causing the gear oil to drain out. I was about 10 miles away, needless to say I had to get it towed, which cost a lot of money.
My scooter was still under warranty when it stopped working; GS Motorworks promised to send parts, for the last 6 months I have called every week sometimes twice a week, and I have sent over 100 emails.
Finally I told GS Motorworks that if I don't receive the parts or a new scooter this week, I will take this to an Attorney as well as the Better Business Bureau. November 16th the parts finally came, (after 6 months of waiting) unfortunately the scooter still will not run, the wheel is still locked.
I have emailed GS Motorworks about a refund and or a new scooter but they return my emails unanswered.
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