I had my vehicle towed to reynolds ford. It had died on me
While I was driving down the street and it would not start. It
Would still crank up, but it would not start. They said they
Could do a diagnostic and find out what the problem was. One guy
Had called me to say that it needed a battery before they could
Do the diagnostic, which would be 84.90 with the labor. It took
So long after i am thinking does a diagnostic take that long?
So, I called them and the same guy said they were still testing
It. It van ended up being there for nine days and I would call
To see what was going on, he told me they were still testing it!
They told me I needed new spark plug wires, spark plugs,
Ignition coil, fuel filter, and this is all in addition to the
Battery! Well, I am thinking after paying 776.98, that my
Vehicle would be running fine, since this is why I took it
There, Well, I go to pick it up after paying the cashier, I
Have to look around the parking lot to find it! I start it up,
But I notice immedialtely it sounds funny. I pull out and it
Goes dead before I can even get out of the lot! I have someone
Follow me back the next day to go complain, it goes dead while
Sitting at the light, burns way too much gas, it makes all
Kinds of noises, and when I am sitting at the light with my
Foot on the gas it jerks forward and back really hard! They
Tell me that it was not running that way or they would not have
Told me it was ready. I tell them I want my money back. I wait
For the general manager to come in to tell him, and they try
To tell me that I needed all those things. I told them I
Brought my vehicle there for them to fix it, not make it worse.
It was not running that bad before it died. I am still in the
Process of trying to get my money back. It makes no sense to
Put all that stuff on there and the vehicle is running worse
Than before it died on me. I have also contacted the news
Station in my area, and will also be contacting the better
Business bureau in my state. I am a full-time student at a
College and I also have an evaluation essay to write. Guess
Which service I will be evaluating.
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