Complaint / Review
Cam Clark Ford Lincoln
Dick Lau C.E. O & Mike Colwell Body Shop Manager they are dening damages on my car that took place at their dealership

To Dick Lau
Dealer Principal
Cam Clark Ford Lincoln

Good afternoon Mr. Dick Lau, I have a claim on my car with Family Insurance and they had told me to bring it down to Cam Clark Ford in North Vancouver to get the repairs done so then I decided that I was going to bring it down but before doing so I came down to the body shop talked to Mike Colwell and explained to him that my car was broken into and that I had a claim from Family Insurance. I wanted to make sure that he understood that I put a lot of money and
time into may car and it's very precious to me he acknowledged by telling me not to worry about it that it would be looked after. I felt more comfortable after speaking with him regarding so then I decided to get my car towed there, again before my car was towed I phoned a couple of more times just to make sure that he knew how important my car is to me because of all the money I put into it, he re-assured me that it would be cared for, I said OK the car is on it's way.