Usacomplaints.com » Cars & Transport » Complaint / Review: Deland Kia - Astronomical charge for documentation when its time to buy out your lease!. #904394

Complaint / Review
Deland Kia
Astronomical charge for documentation when its time to buy out your lease!

At the end of my lease when I made the decision to buy it out I then called KIA Finance as instructed to purchase only to find that in the state of Florida I would have to complete the transaction directly through the dealership. After contacting the dealership, to my surprise, they informed me that I would have to pay them an additional 'Document' fee of $699.00 just for the paperwork!

After numerous calls throughout a 2 week period to KIA Finance which is located in CA, I was told that they have been experiencing problems with the dealerships tacking on this astronomical fee for mere paperwork. They would then call the dealership to negotiate a 'Document' fee or if unable to do that, find another 3rd party to complete the transaction.

Finally got a call yesterday from the finance company to inform me that the transaction would be completed through a 3rd party vendor for FREE!

So if anyone out there leases a vehicle and has any thoughts on eventually buying it out then ask these questions beforehand and get it in writing before the lease agreement is made!


Offender: Deland Kia

Country: USA
Address: 2322 S Woodland Blvd
Phone: 8668097175
Site:

Category: Cars & Transport

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