I (we) cannot say enough about how wonderful it was to work with Kassab Jewelers. My fiancé heard of Kassab through a friend who said if he%u2019s gonna take the plunge he has to buy the ring from Kassab. So of course when we were ready to look, Kassab was the first stop. From the moment we walked in the door we were greeted with a warm smile, a friendly introduction and handshake. Not to mention genuine excitement from the sales staff. It was like we had stumbled upon the Nordstrom of Jewelers! I immediately fell in love with their ring selection (it is the best in Portland hands down!). Since it was our first stop we felt like we had to do our due diligence and make our rounds before committing to anything. Unfortunately for the other Jewelers in town, Kassab set the bar so high no one else came close to the service or selection and attitude that Kassab brought to the table. I am embarrassed to admit this but we went to all three Kassab stores, WA Square, Lake Oswego and Downtown to look at a ring I had fallen in love with on our first visit (I was a little excited), and every location had amazing sales staff. Which made our choice very easy.
Once we had decided Kassab was the Jeweler we were going to choose to pick out my engagement ring we went back to the WA Square location where we met the person who took our experience to the next level, Rana Kassab. What a woman! Rana has impeccable taste, you will realize this the moment you meet her. She is beautiful and sophisticated; I was ecstatic that she would be working with Dave to pick out my ring, as I knew her input would help us find the perfect one. She is incredibly knowledgeable, she listens to what you want and need (which is so refreshing), and always makes you feel important. What more could you ask for! While I knew this the first day I met her, it became even more apparent when my fiancé was so proud of his hard work and showed me the email chain between he and Rana to find the perfect diamond. I was blown away, the fact that she was willing to go to that length to find him exactly what he wanted and in every email was so pleasant and upbeat and never once give up, that is service I%u2019d never experienced in my life. Which is why Rana will not only be our lifetime Jeweler but has become a very special friend!!! As if I wasn%u2019t already impressed, Rana then took the time to send me a long email with the names and contact information for the vendors she had researched and selected for her wedding to help me plan my big day! Like I say, what a woman! Words will never be enough to express the gratitude both Dave and I have for Rana%u2019s help. She has added more to our engagement experience than she%u2019ll ever know. So go see her, she will take great care of you!
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