Usacomplaints.com » Cars & Transport » Complaint / Review: Interstate Search and Recovery - Vehicle recovery and customer service incompetence. #826731

Complaint / Review
Interstate Search and Recovery
Vehicle recovery and customer service incompetence

These people represent themselves as a professional vehicle recovery company when, in fact, they are a nasty couple operating their "business" out of their home in the country. They use a make shift rig mounted in the back of a pickup truck and do not possess the equipment or the ability to properly hook up to a vehicle and tow it without damaging the body and/or transmission.

These hillbillies were seen dragging a front wheel drive vehicle from the rear without using dollies, or any other means, to prevent damaging the transmission and front end components. When they recover a vehicle, they do not inventory the personal property inside.

They try to demand a $50 fee for inventorying personal belongings, while refusing to produce an inventory. They attempt to refuse to release a vehicle for days, even after receiving a release from a finance company.

They try to refuse to allow a vehicle owner to inspect their vehicle until after the owner signs a release of liability form. They refuse to return phone calls and rarely answer the phone. When they do, they (namely Tara) refuses to disclose the location of their premisses, even after they have received a legal release from the lean holder.

Expect to involve Sheriff Deputies to have your vehicle released, even when you have all necessary documents. These belligerent hustlers should be avoided at all costs. These fly-by-night scam artists are located at 1829 Old Batten Road, Selma, NC 27576, (919) 965-6661.


Offender: Interstate Search and Recovery

Country: USA   State: North Carolina   City: Selma
Address: 1829 Old Batten Road
Phone: 9199656661

Category: Cars & Transport

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