We received a falsified Toll "ticket" from the scummy folks at American Car Rental in Orlando. They charged our credit card $35 for a toll that we supposedly missed. Only problem: We weren't in Orlando on the day they specified that we missed a toll. On closer examination of the papers the car rental company sent, we can see that they used a Florida Dept of Transportation letterhead and faked the notification of a missed toll. We will be pursuing it with all legal means. First we will stop the payment on the credit card, next we share the fraudulent documents with the Florida Attorney General and third we will post on every forum and review site that we can find. There must be thousands of families who go to Orlando, rent a car and then a few weeks later find they have a $35 charge for a missed toll and think that they must have missed paying somewhere. It is all BS and must be fought. I've also read online of Budget and Advantage and Dollar car rental doing the same. If it happens to you, reverse the charge and call the Florida Attorney General Fraud Hotline: 1-866-966-7226
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