Usacomplaints.com » Cars & Transport » Complaint / Review: Payless Car Rental - Service charge of $50 on a top of the toll road charge per occurance. #745973

Complaint / Review
Payless Car Rental
Service charge of $50 on a top of the toll road charge per occurance

July 10 on the way to Maple from Toronto international airport I had to enter a toll road. There was no way to avoid it even I had a GPS with "avoid Toll Road" option on.

September 19th my credit card was charged $73.78 by Payless car rental without notifying me. I requested Toll report from Canada Inc. Company that manages 407 ETR toll. Total charge was $7.52 ($3.65 video toll charge $3.87 trip & toll charge).

Payless car rental simply charged me for receiving toll bill extra $66.26. And it is per occurrence. Imagine if you don't have a GPS that re-routes you to avoid toll roads and went through toll scanners 10-20 times?

Besides, they don't inform customers about this charge. Perfect way to do business without providing any service!


Offender: Payless Car Rental

Country: USA   State: Ontario   City: Mississauga
Address: 6465 Airport Rd
Phone: 4166752000

Category: Cars & Transport

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