Complaint / Review
Ford motor company
Ford let me down

My 2002 Ford Windstar Van cracked the rear axle and is not drivable. It is currently under recall by Ford. It has been sitting at the Dealership send mid- September awaiting repairs. I was first told it would be repaired in January due to lack of parts. I am now being told it will be sometime in March. I believe that the dealership is doing all it can. They have bent over backwards to help me and have provided me a loaner car the entire time.

I do motorcycle restorations and use my Windstar to transport bikes. Since the loss of my van, I have had to greatly curtail my activities. Finding someone to loan me a vehicle to transport a bike 100 mikes is difficult.