I took my Buick Riviera to Russ Auto to have my Moter pulled apart and documented from damage Vic alfonso had done before, I was charged 2 extra hours to come in and take a few pics of the damage, then They charged me for a oil sensor that was not broken or leaking, was quoted $465.00, When they got done screwing mealy, I was out over 800 dollars, Got no documentation, and when I confronted Brian Creamer, the service writer, I got jerked around and lied to, They covered up the damage for Vic Alfonso, So I lost my court case against Vic Alfonso because of there Bullshit. Luckaly I took pictures of most of the damage, I contacted consumer fraud and they are working with me to hopefully get this straightened out, I also had to take the car back to them again, It was leaking oil around the oill pan Bad, I got the paperwork back, they put down the wrong mileage so my waranty would be over in a few miles, I am going to really consider filing a lawsuit against them soon, This Brian Creamer is a real peace of work, He was shaking so bad he couldn't hardly talk or hold his hands still, when I confronted him about all of this, Then when consumer fraud contacted them, they said I was cursing so bad, they couldn't understand me, but I said my car was running great, LOL, I am out about $2800 total so far, I also filed a complaint with General moters, Contacted better business bureau, And contacted the FBI, They said they have had complaints from other comsumers. Now I am having the moter pulled apart again to get the documentation I was supposed to get from them, I think they should be made accountable for the cover up, I am seeking a lawyer to see what my options are. As far as Brian Creamer, he has and will cost Russ auto a lot of money for his behavier, He has already lost about $2500 from my family taking their car eslewhere to be repaired, This has cost them at least 5 or more customers I know of, Hope he looses his job over this to say the least. They are no longer a chevrolet dealer, hopefully they will go under soon, I hope this report saves someone else from getting ripped off by them
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