Usacomplaints.com » Cars & Transport » Complaint / Review: Hyundai USA - Widow denied warranty insurance payment. #701703

Complaint / Review
Hyundai USA
Widow denied warranty insurance payment

I got my 2001 XG300 towards the City and Nation Hyundai dealer in Milwaukie, Oregon 97267 on 7/6 at 3:00pm. I named twice to determine that which was getting such a long time and was ultimately informed on 7/7 at 4pm the components were prepared to deploy however the warranty insurance wasn't in my own title and also the support wouldn't be coated, even though it might have been usually. My husband died in 2008. Because of traditional and sexist methods, despite the fact that I closed all buy papers (have all paperwork which obviously displays my title plus my husband’s title in addition to about the HPP 4B insurance software documents), the Oregon DMV and also the Hyundai warranty insurance determined I didn’t guarantee having my title about the files... Therefore just my spouse's title was outlined. He dies and today Hyundai wont recognize our coverage. The Or. DMV delivered Hyundai a notice named "name move" therefore their pc exhibits the vehicle was offered. The name move was eliminating his title and wearing mine. The dealer support broker informed Hyundai my partner died and also the vehicle wasn't offered. They've been providing the vehicle for ten years and that I am still the dog owner. They do not care... The computer displays the vehicle was offered. No good sense, cause or separate thought from Hyundai insurance employees.

I called the Client Matters 800# (situation #4460974) and was e mailed an application to move the plan into my name. Because we collectively bought the vehicle and collectively requested this insurance it will currently maintain my title! Obviously, I'd to cover all of the repairs that will and really should be protected underneath the HHP plan when I have to generate my vehicle. I had been informed from the CS consultant in the 800# it'll consider 45 days once they get the type and $35.00 to move the plan to my title... Plus they nevertheless might not protect this state. I also provide prolonged Roadside Assistance great till 2011 (section of a-class action negotiation from Hyundai a long time ago) that will be not in my own name either. Thank goodness I've AAA… in my own name.

I've been shocked from the therapy I obtain like a screen. The bureaucratic headache of placing expenses, charge cards, resources, and home exclusively//officially in my own name is legal. I thought anything had always been looked after but I forgot Hyundai …. Until the vehicle required fix again and that I was handled like a low-person. This protection ends in 10/11 so… perhaps… if it requires Hyundai long enough the plan may end before they've to pay for. When I informed the CS consultant at Hyundai US Consumer Affairs who designated me an incident quantity, I love my XG300 greatly and would purchase a Hyundai Sonata after I require a new-car... Today I'll not! This is the way widows are handled at Hyundai!


Offender: Hyundai USA

Country: USA   State: Oregon   City: Oregon City

Category: Cars & Transport

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