Sadly among the several companies in Mena Arkansas where the client support personel behave as although you've to hug their $ to obtain waited on.
Required vehicle for this dealeris support division-Precisely identified and quickkly fixed -THAT IS WHERE THE WARM FUZZY STOPS.
Over-charged on statement for components (Instance - 84.00 for an 11.00 part.) that 1) DidN't have to be changed 2) Had only been changed just before getting vehicle in
3) were changed without my preceding approval. Note-there's no fix paperwork completed at this service department while cars are dropped off.
Visited cashier simply to be fulfilled with " I dont understand why you're informing me about that icant do something" SELLER OF DEALER Bob Carver was placing before cashier when it was said. When I contacted the dog owner his reaction was indifferent and apathetic.
Went into customer service region and was fulfilled having a handful of inapropriate publications within the stand-One included scantily dressed ladies, offering and post about the top " Gender School"
Not just was I declined a reimbursement for that over-charge however the service supervisor had the audacity to claim with me and inform me that " It wasn't good reduction to him Easily didn't return for support"
Is that this the kind of institution you want to compensate together with your company? One which needs to cheat customers to create an additional dollar plus one that shows obvious violence towards feminine clients? What this dealer and it is workers neglect to recognize is the fact that IT'S CLIENTS THAT HELP PAY THEIR SALARY AND KEEP THEIR GATES OPEN.* DISGRACE THE SELLER FUNCTIONS SUCH AS THIS... VERY FRIGGIN PATHETIC.
Maintain driving and consider your business and hard earned bucks elswhere-DONT INCENTIVE POOR BUSINESS WITH YOUR COMPANY!!
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