Usacomplaints.com » Cars & Transport » Complaint / Review: Ford - Negligent repairs!. #263088

Complaint / Review
Ford
Negligent repairs!

Vehicle was making whining sound. I got it to seller and that I mentioned it had been the cooling fan. The seller transformed liquid in push. Week later, sound still there. I informed seller it had been the lover. Seller changed push. Week later the sound still there. Company Author required trip in vehicle and established sound. Seller didn't do any fix, stated sound was typical.introduced vehicle again, and Store Forman required trip and established the sound. Support supervisor said no fix could be created, sound was typical. I request to determine Manufacturer Consultant. Manufacturer Consultant didn't understand something concerning the chilling method in my own vehicle and didn't have a trip, he explained he'd buy into the Support supervisor and state there is nothing wrong.

8 weeks later the card died on the highway once the motor overheated. The vehicle was towed towards the seller. After two times I had been informed the vehicle was set by changing the lover. After I acquired the vehicle, the controls was directing 30 levels towards the remaining and also the steering was free. After I introduced the vehicle back, the Support Supervisor stated that there is nothing wrong using the vehicle once they did a try. I stated there is something amiss before I quit the dealership and didn't actually abandon the road before the dealer. The vehicle was examined plus they unearthed that the tow vehicle had utilized a suspension component which was bent once the vehicle was connected for towing. After two more times I acquired the vehicle.

Once they refused to complete the correct fix and that I needed to generate the vehicle before motor overheated and also the vehicle wasn't drivable. I had been jeopardized of an engine fireplace, or a collision that may have led to damage or worse. I still end up having the vehicle and that I have no idea what hidden harm has come the this shops neglect. The vehicle is difficult to begin, hesitates when beginning with an end, and there's device sound.

I've approached Ford Motor Firm about that dealer plus they stated the dealer is just a personal company plus they don't get involved with dealer problems. I told them the dealer is promoting an item using their title onto it, they offer the guarantee, they offer the components, they pay the dealer for repairs plus they promote about their customer service. I advised Ford Engine organization they have a to express anything to some dealer that's performing within an irresponsible way. Despite the fact that Ford Motor Firm stated they CAn't do something, they ensured they secured the dealer by sending my emails to Berge Ford.

I'd like this vehicle looked over with a dealer apart from Berge Ford and also the outstanding issues set. I'd like some guarantee that any hidden issues that might have been brought on by the motor operating warm (since the seller declined to help make the correct repairs) until it overheated 8 weeks later is likely to be protected.


Offender: Ford

Country: USA   State: Arizona   City: Mesa
Site:

Category: Cars & Transport

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