Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Rent-A-Car - ERAC False Damage Claim Stamford CT/Laconia NH. #674470

Complaint / Review
Enterprise Rent-A-Car
ERAC False Damage Claim Stamford CT/Laconia NH

During a blizzardous morning in January I was full metal crunched by a Ford Explorer that lost control in the snow and slammed my VW into an 18-wheeler on the I-95. We spun out, my car was totalled, but fortunately, I survived. An hour later, my insurance set me up with a rental from ERAC. When I did the initial inspection, the snow continued & the roof was covered with it. The CT agent kept pressing me to take the insurance coverage, but I declined.

Upon returning the vehicle, the NH agent told me she would have to report the "severe" dents I put in the roof.in shock, I followed her outside so she could show me. She circled the so-called "severity" with her fingers. "These severe dents, " she said again. The car was dusty and her fingers left 2 clean circles. The darkness helped my eyes finally detect 2 very slight ripples.


Offender: Enterprise Rent-A-Car

Country: USA   State: Nationwide
Site:

Category: Cars & Transport

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