Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Car Rental, Colonial Heights, Virginia - Enterprise Car Rental Ding Scam. #816714

Complaint / Review
Enterprise Car Rental, Colonial Heights, Virginia
Enterprise Car Rental Ding Scam

I rented a vechile from Enterprise while my vehicle was being repaired on January 30. I did not chose opitional insurance beause of a very brief repair time quoted. The Enterprise Agent noted a few scrapes on the rear of vehile and I didnt not any damages. Upon return another agent not two dings, one on roof and the other a small scrape on front passenger door smaller than damage noted by first agent. I refuted damages indicated that these scapes had to have been there previously and overlooked by first agent. Rental car had been kept in my gagare and at no time had it even been parked beside another vehicle in order to sustain these types of scraches. Agent wanted o collect my insurance deductiable on spot.

These damages were on the vehicle before I rented it and I should not have to pay for it. Enterprise has already filed a claim against my insurance company. This is a SCAM!



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