After I submitted my payoff check to Santander, they charged me to get a cost exactly the same evening they cashed the look for the benefit. After I named to request a reimbursement, they insisted that I deliver them a duplicate of my bank record displaying the taken cost. After I questioned why, given that they may clearly observe that they've obtained the cost, I had been informed it had been merely business plan. Why? They've been receiving my monthly obligations for over annually today, and do not require a backup of my bank record to understand they've receved the cash. I believe it is a fraud to maintain the cash.
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