Usacomplaints.com » Business & Finance » Complaint / Review: Santander usa - Has not posted the Payment and it cleared the bank. #700892

Complaint / Review
Santander usa
Has not posted the Payment and it cleared the bank

I bought a Truck and was funded with Fifth Third Bank. They offered my consideration to Santander Consumer US. I ended my SPACE and Guarantee to obtain my benefit lower and so I might trade-in the Truck for anything more affordable. The dealer released the cost to Fifth Third Bank on 7/1. After I named Fifth Third Lender to question them when they may forward it to Santander, the banking consultant explained there's nothing they are able to do using the check and neither may Santander since itis due towards the lender. And so I named the dealer plus they generously quit compensated that check and released another due to Santander on 6/16. They shipped it on 6/16 to Santander. It removed the financial institution on 6/28. No-one can discover this cost also it undoubtedly isn't published to my bill. Santander keeps requesting a duplicate of the check entrance and back before they'll actually make an effort to look for it. The dealer woman informs me to hold back until nexct week and he or she may obtain a duplicate of the check entrance and lender since their worker is attempting to near month-end and... She "does not wish to bother her..." OH my LORD. I just decided to wait until in a few days to begin the procedure of having the check backup entrance and back since I actually donot wish to create that dealer woman furious with me. Then I might never get what I have to display Santander. Meanwhile Toyota is awaiting the name. This terrible customer support in a 360-degree spin. I suppose I ought to anticipate to obtain a lawyer.


Offender: Santander usa

Country: USA   State: Texas   City: Houston

Category: Business & Finance

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