Buyers Beware. Allstate Insurance has stooped to the "lowest of lowest" of sales gimmicks and buyers need to be aware.
While shopping for Insurance for new vehicle, I check a dozen of major brand Ins. Cos and Allstate provided a great price for applicable coverage. So I went through the online process, paid 6 month premium "up front" and directly from my bank.instant payment. (Note: did this 12 days in advance of Policy becoming active) 3 days before policy to go in effect, I receive a letter stating they need renewal documents from my current Ins.Co., copy of my current policy, proof of home ownership, copy of my current personal injury coverage. And I have 7 days and this will not guarantee my original quote will apply.
Now in 30 years of driving I've been covered by 2 Insurance companies and have had NO lapses of coverage.
After getting run-around from Allstates' "Customer Info Center" (800-787-0600), I contacted a supervisor and requested they cancel my policy and refund prior payment. The quote " well it will be mailed out and you should see it in 7-10 days". Which is another violation of Minnesota Insurance regulations.
After contacting State of Minnesota AGs office, they concur this is "Bait & Switch" and AG office has dozens of similar complaints - all ALLSTATE.
I hope no-one else falls for this unscrupulous sales tactic.
0 comments