Usacomplaints.com » Cars & Transport » Complaint / Review: Texas Dodge - Lied about cost of new vehicle and lied about trade in. #649649

Complaint / Review
Texas Dodge
Lied about cost of new vehicle and lied about trade in

I found a Dodge Ram that I liked that was on Texas Dodge's website. I called Phil Smith & told him I was interested if they still had the truck. He said yes, and that was a nice truck at a good price. I called him on Friday & gave him my information, so it wouldn't take so long when I got there on Saturday. When I got there at noon, Phil was busy so he turned me over to Chad. The truck I wanted to look at wasn't there and it took them 3 hours to go get it & bring it back. After I test drove it, I started dealing with Tim Dunn. I told him I wanted to buy the truck but that I wouldn't take less than $12000 for my trade in. He came back & said he could give me $9000, and I told him that I wouldn't take that. I knew what the bluebook on my truck was and I wouldn't take less than $12000. He finally came back & said he would give me $12000. I agreed.

After being there 5 hours, I finally signed the papers. It's my fault that I didn't pay closer attention to the contract, but I thought we had agreed on everything, and I was hurting & wanting to get home. When I got the papers out to get the VIN # for my insurance, they had raised the price of the truck by about $3500. I was very upset, I called on Tuesday & told Phil that that wasn't the price I agreed on. He said it was the difference of what they gave me for my trade-in and what I wanted for it. I talked to the manager & he said the same thing. I told him I wanted my truck back & he could get his back. He told me that mine had already been sold. Then Darren, the manager, called me the next day & said that that truck wasn't priced right. He had it advertised somewhere else at $31995 instead of the $29995 that was on his website.

This was fraud, I don't care how you look at it. My attorney said because I signed the contract there wasn't anything I could do. But he said if they did this to me, they've probably done it to others also. Either the truck was a decoy to get customers to come in or it was priced wrong.in which case they should have told me before I bought it. When they said they would give me $12000 for my trade in, they were suppose to give me $12000. If enough people have been done this way, a class-action suit could be filed for fraudulent misrepresentation. I've been trading vehicles for 30 years, this is the first time that something like this has happened to me. Like I said, I take the blame for not paying closer attention to the contract, but after 5 hours, I was wore down. That was their intention.


Offender: Texas Dodge

Country: USA   State: Texas   City: Amarillo
Address: I-40 West
Site:

Category: Cars & Transport

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